Effective Date: May 23, 2025
Maiple Institute (“Maiple,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit maiple.org (the “Site”) or participate in our community-based programs and initiatives.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Such as your name, email address, and any other information you voluntarily provide when registering, subscribing to newsletters, participating in forums or discussions, or contacting us.
- Usage Data: Such as IP address, browser type, device information, access times, and pages viewed, collected automatically through cookies and similar tracking technologies.
- Community Content: Any content you post, submit, or share within Maiple’s public forums, events, or collaborative projects.
- Payment Information: If you donate to us or purchase from us, the data necessary to complete the transaction.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Site and our community initiatives.
- Communicate with you about events, updates, and opportunities.
- Respond to inquiries and provide support.
- Maintain the safety and security of our users and systems.
- Analyze trends and engagement to improve our offerings.
- Conduct financial transactions related to purchases and donations.
3. How We Share Your Information
We do not sell your personal information. We may share information:
- With service providers and partners who support our operations (e.g., website hosting, analytics) under confidentiality agreements.
- When required by law, regulation, legal process, or governmental request.
- To protect the rights, property, or safety of Maiple, our users, or others.
- With your consent or at your direction (e.g., when participating in collaborative community projects).
4. Cookies and Tracking Technologies
We use cookies and similar technologies to collect usage data, remember your preferences, and improve your experience on our Site. You can manage cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is completely secure—use our Site and services at your own risk.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your personal information.
- Opt out of certain communications or data processing activities.
- Withdraw consent where we rely on your consent.
To exercise your rights, please contact us at the email address below.
7. Third-Party Links
Maiple contracts with 355-0861 Québec Inc., d.b.a. Zeffy (“Zeffy”) to help us maintain relevant information about people who consent to participate in our activities and programs, as well as those who donate to or make purchase from us. Zeffy is compliant with a number of governmental privacy laws and regulations, including but not limited to PIPEDA (Canada), GDPR (EU and UK) and the Québec Privacy Act. Zeffy maintains its own Privacy Policy accessible at support.zeffy.com/data-privacy-policy.
Our Site may include links to other third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Maiple.org is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date above. Your continued use of the Site after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@maiple.org